Project Co-Ordinator SOP
To manage and control all jobs from onboarding to completion, ensuring accuracy, progress, and full operational visibility.
🔴 Job Loading
Every new job must be properly set up before any work begins.
- Payment received or approved
- Invoice issued to client
- Job costing completed
- Terms & Conditions sent
No job proceeds without full confirmation.
🟡 Daily Project Checklist
Monitor all active jobs throughout the day.
- Jobs progressing according to schedule
- No delays or bottlenecks
- Departments aligned (Design, Print, Branding)
Immediate action required on any issues.
🔵 Project Overview
Provide a full daily snapshot of operations.
- All active jobs and status
- Completed jobs
- Delays or outstanding items
This is the daily operational control report.
🟣 Quality Check
Ensure all completed work meets required standards.
- Matches approved design
- No defects or errors
- Ready for delivery
No job moves forward without quality approval.
🟢 Job Completion
Must be completed for every finished job.
- Job details captured
- Quality pictures submitted
- Design approval & marketing content recorded
- Job signed off
Required to officially close the job.
Folder Resources
Browse documents, spreadsheets, PDFs, and other files from the shared Google Drive folder.
🔴 Job Loading Accuracy
% of jobs correctly loaded with payment, invoice, costing, and T&Cs confirmed.
Target: 100%
Measure: Jobs loaded correctly ÷ Total jobs loaded
🟡 Checkpoint Completion
Checks whether all 3 daily checkpoints are completed: 9am, 12pm, and 3pm.
Target: 100%
Measure: Completed checkpoints ÷ Expected checkpoints
🔵 Delay Identification
Tracks whether delays are identified early and properly recorded.
Target: 100%
Measure: Delayed jobs logged ÷ Total delayed jobs
🟣 Job Flow Efficiency
% of active jobs moving through Design, Print, and Finishing without delays.
Target: 85% – 95%
Measure: On-track jobs ÷ Total active jobs
🟢 Quality Pass Rate
Measures jobs passing quality check the first time before dispatch.
Target: 95%+
Measure: Jobs approved ÷ Total inspected
⚫ Job Completion Control
% of completed jobs properly closed with all required documentation.
Target: 100%
Measure: Completed forms ÷ Jobs completed